Cancellations. Property cancellations with Sleep With Us Properties vary by location and are as follows:
i) Should you wish to cancel this Reservation, Notice of Cancellation must be provided in writing, and prior to your check-in date. For all cancellations, there will be a primary cancellation fee paid, of 10% of the rental deposit, which shall be paid via funds retained from your rental deposit, pursuant to the provisions set forth below. Sleep With Us Properties may attempt, in its sole discretion, to re-book your unit to mitigate the cancellation fee and loss in rental revenue. If we elect, in our discretion, to re-book, then that may mitigate the cancellation fee and loss of revenue. Otherwise, a secondary cancellation fee will be paid, as set forth below. The following rules apply regarding said primary and secondary cancellation fees to Printers Alley Lofts and Lady May Honey Creek Lodge:
1. Cancellations received more than 30 days prior to first day of booking: For any such cancellations, a primary cancellation fee of 10% will be retained from the deposit, with the balance refunded to you in accordance with the other terms herein. Cancellation fees are administrative charges associated with a cancellation and, therefore, are separate and distinct from deposits and rental charges. Accordingly, cancellation fees may not be used or applied as credits against future deposits or rental fees.
2. Cancellations received less than 30 days prior to first day of booking. For any such cancellations (but not within the 7 days immediately prior to booking), a primary cancellation fee of 10% will be retained plus additional funds, via a secondary fee, as set forth herein. If we successfully re-book the dates for the full rental amount, then the cancellation fee will be limited to the 10% cancellation fee referenced, above. If we are unsuccessful in re-booking the Property at the full or equal rate, then an additional 40% will be retained (for a total cancellation fee of 50% of the rental deposit monies paid).
3. Cancellations received within 14 days prior to the first day of booking. For any such cancellations, the aforementioned primary cancellation fee of 10% will be retained, plus a secondary fee of 90%, as set forth herein, if we are unsuccessful in re-booking the Property. If we are unsuccessful in re-booking the Property at the full or equal rate, then all rental deposit monies paid (10% plus 90%) will be retained.
4. Cancellations for holidays or special events. These Properties are unique and, therefore, the timing provisions set forth above are modified, as set forth herein. Specifically, the cancellation provisions set out above are modified for any cancellations for Properties scheduled for holidays or special events. The cancellations for these bookings must be received 90 days in advance or more. For cancellations received more than 90 days in advance of the booking, a cancellation fee of 10% will be applicable and retained from the rental deposit monies paid. If the Owner successfully re-books the dates at an equal rate, then the remaining 90% of the deposit monies shall be refunded. Otherwise, for cancellations received within 90 days of the booking, all rental deposit monies paid will be retained by the Owner.
5. Forfeitures. No refunds shall be applicable in the event the Property is not used (no-show) by Guest, or if it is vacated in advance of the rental term. Stated another way, if you elect not to check-in, or to leave the Property in advance of the completion of your rental term, then any such no-show or early departure shall not trigger a refund (in whole or in part).
6. Rescheduled Trips. (a) Sleep With Us Properties will work with Guest, if requested, to reschedule a booking for a later date. However, a Rescheduled Trip shall be in Sleep With Us Properties’ sole discretion and limited to one (1) request to reschedule, subject to Owner’s express consent. A Rescheduled Trip cannot be further rescheduled thereafter, and the cancellation policies set out in this Agreement shall still apply. Moreover, if a Rescheduled Trip is later cancelled, said cancellation does not trigger any right to a refund under the provisions 1, 2, 3 or 4, above.
(b) In accordance with Section 6(a), above, the provisions set forth above for refunds shall not apply for any cancellations related to a Rescheduled Trip whether triggered by personal consequences unique to the Guest, travel related obstacles, a national disaster or any other such basis. Thus, in the event a trip is scheduled and then re-scheduled, then the aforementioned refund policy applicable to cancellations shall apply to the original reservation rental dates, rather than the rescheduled rental dates. Deposits paid in relation to rescheduled trips shall be retained unless applied to a subsequent trip.
(c) Properties have rental rates which are variable based upon specific high volume travel times, seasonal bookings, holidays and special events. Thus, a rental Property charge may be higher during some time periods and lower during other time periods. However, the rescheduling of trips may not be used as a methodology to obtain a refund due to a reduction in the rental rate. Thus, and by way of example, if a Property is booked (and paid for) during a high volume time period but later rescheduled to a lower volume time period, said rescheduling will not trigger a basis for a partial refund due to the variable rates. If a rescheduled trip is delayed to a later date that is a high volume time period (that involves a higher rate), then Guest agrees to be responsible for the additional charge associated with the higher rate.
7. Controlling Terms. To the extent this cancellation policy differs from any online terms (Home Away, AirBNB, VRBO or otherwise), Guest agrees that the terms of this Agreement shall control and govern the rental.
8. Changing/Transferring Reservations. Any change or transfer of a confirmed reservation within the same Property is subject to a $75.00 Change/Transfer fee & Owner approval. Changes of dates or from one Property to another are subject to our cancellation terms & conditions.
Thank you for your reservation at Sleep With Us Properties!